Privacy Policy
Information We Collect
Our website is intended to provide general information about our practice, providers, services, and locations.
We do not collect personal information through online forms, appointment requests, patient intake submissions, or comment features on this website.
However, certain information may be collected automatically when you visit our website, including:
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IP address
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Browser type and version
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Device information
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Pages visited
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Date and time of visits
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Referring websites
This information is collected for website performance, security, and analytics purposes.
Information We Do Not Collect
We do not collect names, email addresses, phone numbers, medical information, or any other personal information through this website.
This website is not used for patient intake, appointment scheduling, or medical communication.
Cookies and Analytics
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic.
We may utilize third‑party analytics services, such as Google Analytics, to better understand how visitors interact with our website. These services may collect information such as:
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IP addresses
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Device identifiers
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Browser characteristics
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Usage patterns
This information is processed in aggregated or anonymized form and is not used to identify individual users.
Types of Cookies Used
Essential cookies — Required for basic website functionality
Analytics cookies — Help us understand how visitors use the site
You may adjust your browser settings to refuse cookies. Some website features may not function properly if cookies are disabled.
How We Use Information
Any information collected through analytics or server logs may be used to:
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Monitor website performance
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Improve website functionality and content
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Analyze visitor trends and usage patterns
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Maintain website security
Protected Health Information (PHI)
This website is not designed to collect or transmit Protected Health Information (PHI).
Do not submit medical information, appointment requests, or urgent messages through this website.
For medical questions, appointments, or health‑related communications, please contact our office directly by phone or through our secure patient portal.
Third‑Party Websites
Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices, content, or security of third ‑party websites.
We encourage visitors to review the privacy policies of any external websites they access.
Data Security
We take reasonable measures to help protect our website and the information collected through it. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
This website is not directed toward children under the age of 13. We do not knowingly collect personal information from children through this website.
Your Privacy Rights
Depending on your location, you may have rights regarding the personal information collected through this website, including the right to request access, deletion, or correction of certain information.
Because our website does not collect personal information directly, these rights generally do not apply. However, you may contact us with any questions about how your information may be used.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Lone Star Heart & Vascular
479 Oxford Drive,
Ste 104
New Braunfels, TX 78130
Phone: (830) 214-0300
Website: www.LoneStarHeart.org